Competency and Education E Book



This 64 page Competency and Education e book has everything you need to meet and exceed the education and competency requirements of JCAHO and other regulatory bodies. Save hundred of hours of work and thousands of dollars with this highly successful and nationally recognized airtight, simple to maintain and update organization wide competency and education model that has received JCAHO’s highest praise!

The e book contains organization wide standards, template, policies and procedures and everything else you will need to get started. All the templates have a carefully placed * so you can simply replace the * with the name of your hospital, nursing home, assisted living or personnel placement agency. Once you fill in the blanks, it is done and ready to implement!

This book has:

  • A policy and procedure document that fully details your Organization Wide Education and Training model, including details about the roles and responsibilities of the CEO, Education Dept., managers, supervisors, managers, department heads and employees as well as all the procedures that are necessary to conduct efficient and effective orientations, transfer and cross training programs, continuing education and staff development activities.

  • A policy and procedure document that provides the structures and mechanisms for Competency Assessment throughout your organization. It details the roles and responsibilities of the Education Dept. and department heads in respect to competency and ongoing, continuous competency assessment as well as competency procedures pre-employment, initially after the orientation process and during the course of employment.

  • A policy and procedure document that fully details the policies, procedures, scope, anticipated duration and content of the general (hospital wide or organization wide) Orientation, Transfer Training and Cross Training programs. It, too, describes the roles and responsibilities of the Education Department and department heads in respect to orientation, transfer training and cross training programs.

  • An Education Plan template for each and every department to use so you can provide ONE standard of education and competency throughout your ENTIRE organization. This plan takes the “guess work” out of the JCAHO mandates. It standardizes these processes and makes your reviews and updates easy! It helps you beyond expectations when the JCAHO or state department of health knocks on your door. This template lists the duration, scope and content for general orientation, department orientation, job specific orientation, transfer training, cross training, continuing education and staff development.

  • An Equipment Competency Checklist. This checklist and the Job Role Competency Checklist should be used for each and EVERY staff member. This Equipment Competency Checklist contains core (organization wide) equipment, such as a fire extinguisher, department specific equipment, such as an IVAC thermometer, and job specific equipment, such as the electric mixer for dietary aides in the food and nutrition area.

  • Core (Organization Wide) Competency Statements to be incorporated into the position descriptions or job descriptions of ALL. These competencies include safety (environment of care), patient rights, confidentiality, ethics, respect, caring, customer relations, performance improvement, sentinel events/root cause analysis, teamwork, interdepartmental interactions, systems accountabilities, competency, personal development, age specific communication and safety for the infant, child and elderly client and infection control.

  • Competencies for Managers, Supervisors and Department Directors

  • Sample Patient & Family Teaching Competencies for nurses and other professional job titles throughout your organization.

  • Sample Job Specific Competencies for social workers, physical therapists and laboratory technicians.

  • Sample Age Specific Competencies for physical therapists and laboratory technicians.

  • A completely compressed Job Description/Competency Checklist for the Director of the Education Department that can be used and/or modified for ALL other job titles!

  • Data Dashboards. A wonderful and easy to use data display tool for all your competency related data. They can be also used for ALL other performance improvement activities. These samples are for safety management, emergency preparedness, fire safety, hazardous materials, security, bio-medical equipment and utilities.

  • Completed Data Dashboards for Bio-Medical Equipment Errors.

  • Your Goals for the Year. A stepwise progression of the steps you will want to take as you implement ONE standard of organization wide education and competency.

  • A listing of all the components that you should include in your Annual Report of Competency to the Governing Body.

  • Course Outlines for the General Orientation, Department Orientations, Job Specific Orientations, Continuing Education and Staff Development

Price- $ 295